StaffMotivation at Sharp Healthcare
StaffMotivation at Sharp Healthcare
Staff motivation remains to be an integral aspect of anyorganization. Sharp Healthcare has established itself as a primefacility when it comes to the provision of services to patients. Theorganization attributes its success to the commitment of employeeswhen it comes to the execution of tasks that are assigned to them.Particularly, the firm has focused on the motivation of employees tokeep them engaged in the provision of quality services to patients. Despite the huge number of employees and the heavy responsibilitiesbestowed on the organization, Sharp Healthcare has stayed on coursewhen it comes to the provision of quality services to patients.Motivated staff are in a better position to execute the tasks thathave been assigned to them ((Alhassan et al., 2013).
Statementof the Problem
Sharp Healthcare serves a population of approximately three million.The vast number of patients seeking services from the healthcarefacilitate negates the need to have an elaborate framework ofoperations to achieve adequate provision of care. The organizationhas more than 14000 employees entrusted with the mandate of executingthe tasks at the organization. The small number of staff compared tothe population they are serving presents a challenge when it comes tothe provision of care. The pressures of the health care environmentcould be a challenge to most of the employees. Because of the same,it was mandatory to have a system that motivates staff to performbetter in providing quality services despite the challenging physicalenvironment. Organizations have faced challenges in providing care topatients because of the shortage of staff.
Despite the huge population the facility is attending to, Sharpstrives to provide an appropriate working environment for theemployees. The organization has introduced mechanisms through whichthey can motivate employees to give their best when it comes toservice provision. The decision to transform health care servicedelivery to the patients has been instrumental in bringing on boardemployees of the organization to focus on achievement of set goalsthrough motivation (Spöhr & Padosch, 2011).
Selecting Decision Criteria
Factors inSharp’s Successful Approach to Motivation
The organization has focused on the inculcating the attribute ofresilience and dedication when it comes to the provision of servicesto the patients. Further, Sharp has established an elaboratecommunication network that enables employees to channel their viewsto the management on the effective ways of running the organization.
Analyzing and Evaluating Alternatives
The introduction of an employee survey that serves to inform on theperception of employees regarding the operational activities at thehospital. Feedback provided by employees is instrumental in improvingservice provision since employees are motivated and feel valued inthe opinion they give regarding the running of affairs of theorganization.
The Sharp approach that focuses on the recruitment of employees couldbe detrimental to the growth of the organization. Low performerscould get the perception that their behavior can be tolerated by theorganization resulting in poor service delivery.
Application ofthe Sharp Approach to other Healthcare Organizations
The approach canbe adopted by other health care centers since it focuses on theempowerment of employees to get better patient outcomes. Thechallenges encountered in the practice environment negates the needto come up with a motivational scheme to help improve servicedelivery (Mbilinyi, Daniel, & Lie, 2011).
Selectingthe Preferred Alternative
Sharp HealthCare has the mandate of ensuring that it enactsmechanisms that seek to motivate staff and encourage them to executetheir tasks diligently. The practice would be instrumental in seeingto it that staff give their best in performing the tasks that havebeen assigned.
Sharp Healthcare must adopt the most appropriate methods ofmotivation to empower employees in executing tasks assigned to them.The management should consult with the employees on the bestincentives to enable them execute their tasks diligently.
Alhassan, R. K., Spieker, N., van Ostenberg, P., Ogink, A.,Nketiah-Amponsah, E., & de Wit, T. F. R. (2013). Associationbetween health worker motivation and healthcare quality efforts inGhana. Human Resources for Health, 11(1), 37.http://doi.org/10.1186/1478-4491-11-37
Mbilinyi, D., Daniel, M. L., & Lie, G. T. (2011). Health workermotivation in the context of HIV care and treatment challenges inMbeya Region, Tanzania: a qualitative study. BMC Health ServicesResearch, 11, 266. http://doi.org/10.1186/1472-6963-11-266
Spöhr, F., & Padosch, S. a. (2011). [Human resourcemanagement – Motivation of medical staff in intensive care medicine].Anästhesiologie, Intensivmedizin, Notfallmedizin,Schmerztherapie : AINS (Vol. 46).http://doi.org/10.1055/s-0030-1270560