Follow-up Discussion on Adriana`s Post

Follow-upDiscussion on Adriana’s Post

Follow-upDiscussion on Adriana’s Post

Indeed, communication remains to be a crucial component in a healthcare set up. The inability to initiate meaningful communication amonghealth care personnel exposes not only them but the patients tosevere medical risks (Garon, 2012). I agree that somehow thesituation that transpired with Adriana’s coworker. The problem shewas facing were not work-related but were due to the marital problemsthat she was facing back at home. I concur that the ability to createan environment that allows for communication would be essential inenabling her talk about the issue. Through the same, it would bepossible to help avoid the problem that was encountered with thestudent.

I think various factors could have hindered the conversation. Forexample, the coworker may have felt uncomfortable to discuss themarital issues that were affecting her. Notably, it was a hospitalset up, and anyone would not have been comfortable discussingpersonal matters. Regardless of the nature of the environment, Ibelieve that individuals must be given an opportunity to talk aboutthe issues that affect them

I agree with Adriana that we need to focus on creating an enablingenvironment for discussions regarding crucial issues. Through theadoption of such a method, it would be possible to avoid incidencesthat expose them to harm at work. The lack of communication at theworkplace, especially in a hospital set up is detrimental to patientssince service delivery is jeopardized (Bramhall, 2014). I think theoutburst of Adriana’s coworker with the student could have beenattributed to the lack of an effective communication channel enablingher to express her problems. Indeed, it is essential to create anenvironment that allows staff to speak on issues that could beaffecting them (Stimpfel, Sloane, &amp Aiken, 2012).

The conversation could have been held different by adopting theconcepts presented by Patterson et al (2012). For example, Adrianashould have acknowledged the fact that stakes are high and emotionswere running strong. Through the same, it would be possible to adaptthe conversation to the scenario and help her coworker overcome theproblem.

References

Bramhall, E. (2014). Effective communication skills in nursingpractice. Nursing Standard, 29(14), 53–59.http://doi.org/10.7748/ns.29.14.53.e9355

Garon, M. (2012). Speaking up, being heard: Registered nurses’perceptions of workplace communication. Journal of NursingManagement, 20(3), 361–371.http://doi.org/10.1111/j.1365-2834.2011.01296.x

Patterson, K., Grenny, J. M., &amp McMillan, R. (2012). R, &ampSwitzler, A.(2002). Crucial conversations: Tools for talking whenstakes are high.

Stimpfel, A. W., Sloane, D. M., &amp Aiken, L. H. (2012). The longerthe shifts for hospital nurses, the higher the levels of burnout andpatient dissatisfaction. Health Affairs, 31(11),2501–2509. http://doi.org/10.1377/hlthaff.2011.1377